OUR PEOPLE

Our firm has established itself out of an understanding that ‘times are a changing’.

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Traditional legal services have not been able to keep up with the ever changing dynamic that is the modern day client.

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We have created a culture within the firm that acknowledges that clients require:

1. Personalised service. You will meet and have direct contact with the Lawyer that is managing your file so that you are certain that the Lawyer understands your needs and that nothing is ‘lost in translation’.

2. Proactivity. Clients get anxious when they feel that they need to be constantly chasing their Lawyer for updates. We will keep you informed of the progress of your matter every step of the way.

3. Simplicity. Clients are not interested in the subtle details of the law. Clients are focussed on outcomes. We keep our approach outcome focussed and educate you to the extent that it is necessary for you to understand the approach we recommend. We do this in the simplest possible terms.

4. Reasonable costs. Approaching a Lawyer is usually something clients do reluctantly based on a fear of being charged exorbitant costs. We will be completely transparent up front about the costs you are likely to incur. We believe that a client will only become a long-term client if they receive value for their outlay.

5. Action. Clients want to know that they matter and that their file is being actioned as swiftly as possible. We will drive your matter forward and bring it to a completion in the most efficient manner possible.

6. Accessibility. Clients feels a sense of reassurance knowing they can reach their Lawyer 24/7. Every client is provided with every Lawyer’s mobile telephone number and email address for 24/7 accessibility.

7. Human touch. Down to earth people like dealing with down to earth people. Every Lawyer at Standon Lawyers is hand-picked based on a number of important factors including excellence in the law, a hard-working ethos but equally as importantly,  being firmly grounded and being just plain nice. We pride ourselves on being easy to deal with. It makes life more pleasant.